Microsoft Powerpoint 2011 Mac Keeps Crashing

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  • Not sure if this is the correct forum but I can't seem to find an Office 2011 or Office for mac category, sorry. The documents open fine in 2010 but not so in PowerPoint 2011, they crash with what appears to be a graphic or font issue but I'm not sure but it is always at the same point in the respective documents.
  • Whenever I use PowerPoint for Mac 2011, it crashes when I try to use the templates in 'more slides'. Whenever I click on the arrow button next to the 'more slides' button, the app crashes and asks me.

Retrieving an AutoRecover file in Excel for Mac 2011. If your computer or Excel crashes, you can recover your work up to the most recent AutoRecover save, but only if you turned on AutoRecover saves. Take these steps to restore any workbooks that were open at the time of the crash: Click the Excel Dock icon.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post. Amazon kindle for mac download.

Note

This article only addresses the crash scenario where mso30win32client.dll is the module name in a crash signature.

For other scenarios, see the following articles:

If you still couldn't find a solution with Office Applications crashing or not starting, you might check the Microsoft Community Office Commercial Admin Center Forums.

Symptoms

Microsoft Powerpoint 2011 Mac Keeps Crashing

Microsoft Office 2016 applications may crash or cannot start. The applications that have been seen to be affected are Excel, Outlook, Skype for Business, Word, Access, Publisher, Project and OneNote.

Additionally, in the Application Event log, you may find a crash signature similar to the following in event ID 1000:

Note

  • The Application Name will be the name of the executable of the application, such as excel.exe, outlook.exe, lync.exe, winword.exe, msaccess.exe, mspub.exe, winproj.exe, or onenote.exe.
  • The Application Version, Module Version and Offset will vary.

Workaround

Mac

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To work around this issue, follow these steps:

  1. Exit all Office 2016 applications.

  2. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows.

    • Windows 10, Windows 8.1 and Windows 8:Press Windows Key + R to open a Run dialog box. Type regedit.exe and then press OK.
    • Windows 7: Click Start, type regedit.exe in the search box, and then press Enter.

  3. Locate and then select the following registry key:

    HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonGeneral

  4. Locate the ShownFirstRunOptin registry value in the key that is specified in step 3. If you do not find ShownFirstRunOptin, go to step 5. If you do find it, go to step 7.

  5. If you do not find the ShownFirstRunOptin registry value, point to New on the Edit menu, and then click DWORD (32-bit) Value.

  6. Type ShownFirstRunOptin, and then press ENTER.

  7. Right-click ShownFirstRunOptin, and then click Modify.

  8. In the Value data box, type 1, and then click OK.

  9. On the File menu, click Exit to exit Registry Editor. Adobe elements 5 for mac.

Microsoft has released the Microsoft Office for Mac 2011 14.4.8 update. In addition to the application improvements that are mentioned in this article, Office for Mac 2011 is now available as a subscription offering. For more information about subscription, see Frequently Asked Questions.

Microsoft keeps crashing

Issues that the update fixes

This update provides the latest fixes for Office for Mac 2011. These include the following:

Keeps

  • Functionality in Microsoft PowerPoint for Mac 2011
    This update fixes an issue in which you cannot manipulate textboxes by using the keyboard in PowerPoint for Mac 2011 if you are using different input methods.

  • Functionality in Microsoft Outlook for Mac 2011
    ixes an issue that causes repeated password prompts for Office 365 Exchange Online accounts.
    ixes an issue that causes messages to be displayed incorrectly when you import certain .pst files that have Rich Text Format (RTF) encoding.

Download and install the update

How to obtain the update

Microsoft Word Crashing Windows 10

The following file is available for download from the Microsoft Download Center:

Download the Microsoft Office for Mac 14.4.8 update package now.Release Date: February 10, 2015
For more information about how to download Microsoft support files, see how to obtain Microsoft support files from online services.

Virus-scan claim

Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Updated filesFor a complete list of the files that this update adds or changes, double-click the update installer, and then click Show Files on the File menu.

NotesThe Office for Mac 14.4.8 update is also available from Microsoft AutoUpdate. AutoUpdate is a program that automatically keeps Microsoft software up-to-date.
To use AutoUpdate, start a Microsoft Office program. Then, click Check for Updates on the Help menu.
In addition, see more information about resources for Office for Mac 2011.

Microsoft Powerpoint 2011 Mac Keeps Crashing

Prerequisites

Before you install the Office for Mac 2011 14.4.8 update, make sure that you have Office for Mac 2011 14.1.0 or a later version installed on your computer. Also, make sure that the computer is running Mac OS X v10.5.8 or a later version of the Mac OS X operating system.
To verify that the computer meets this prerequisite, click About This Mac on the Apple menu.
To verify that Office for Mac 2011 14.1.0 is installed on your computer, follow these steps:

  1. On the Go menu, click Applications.

  2. Open the Microsoft Office 2011 folder, and then start any Office application. (For example, start Microsoft Word).

  3. On the application menu, click About <application>.

  4. In the About <application> dialog box, note the version number that is displayed. The number should be 14.1.0 or a later version.

Status

Microsoft Powerpoint 2011 Mac Keeps Crashing Free

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the 'Applies to' section.

Microsoft Office Programs Keep Crashing

Third-party information disclaimer

Microsoft Powerpoint 2011 Mac Keeps Crashing Windows

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.